Shipping Policy

Shiv Enterprises – Mobile & Electronic
Pratap Choraha, Fatehnagar, Rajasthan
Phone: 9928445388
Email: shiventerprisesfnr@gmail.com
Website: https://shivonlinestore.in

1. Shipping Charges

A standard shipping charge of ₹40 is applicable on orders placed through our website, unless a different shipping offer is specifically mentioned on the website.

2. Order Processing

Orders are processed after successful order confirmation and payment verification. For Cash on Delivery orders, where available, orders are processed after confirmation.

3. Delivery

Orders are delivered through available courier and logistics partners. Delivery time may vary depending on the delivery location, courier service, weather conditions and other circumstances beyond our control.

4. Delivery Address

Customers are responsible for providing a correct and complete delivery address, mobile number and other required details. Shiv Enterprises is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

5. Tracking

Where tracking information is available, it may be provided to the customer through the registered contact details or order information.

6. Delayed or Failed Delivery

If an order is delayed, returned or undelivered due to courier issues, incorrect address, customer unavailability or other reasons, please contact us so that we can assist you.

7. Damaged Package

If the package appears damaged at the time of delivery, customers are advised to take photographs/videos of the package and contact us as soon as possible.

For damaged, defective or incorrect products, please refer to our Refund and Returns Policy.

8. Contact Us

For any shipping-related questions, contact:

Shiv Enterprises – Mobile & Electronic
Pratap Choraha, Fatehnagar 313205, Rajasthan
Phone: 9928445388
Email: shiventerprisesfnr@gmail.com

Last Updated: October 2026

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